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FAQ

Frequently Asked Questions and Cleaning Tips

Is your company licensed and registered with IRS?

Yes we are experienced, licensed and registered with IRS. It is imperative to hire a legitimate company and New York Oriental Rug Cleaning Company is one such company which you can trust.

How long will it take for my carpet to clean?

Duration of time depends upon the size of the room and the number of furniture items to be moved. Generally it takes about 2-3 hours to clean an average five-room home or it can be said 25-30 minutes for a standard-sized room.

How much time will my carpet take to dry?

Usually the range of drying time is between 6 to 24 hours as it depends upon the conditions such as room temperature, ventilation in the room and humidity level in air. If Scotchguard is applied then it can take more time to dry. There is no need to worry if your carpet takes longer time for drying.

Will I be able to walk on my carpet soon after cleaning?

Well, it is highly recommended not to walk on your carpet for atleast 2 hours after the cleaning process. If you walk barefoot, it may leave oil spots and if your shoes are dirty then again your carpet will get spoiled.

Will you move furniture also?

Yes, our technicians will move the furniture and you don’t have to do it by yourself. We also make sure that any of your property does not get damaged during the cleaning process.

Is there any guarantee of your job?

If you feel that the work has not been done up to your satisfaction, we will certainly review it and if required will redo the work at no extra charge. We have highly expertise team and we use the highest standards products and equipments in our cleaning processes.

What are flat rates of your services?

Each carpet and rug, as a matter of fact, each item requires different treatments depending upon the material, size, and extent of the cleaning required. We will send our expert to your home to ascertain the cleaning approach to be adopted based upon the above mentioned factors. On this basis, he will quote you the flat rate. But don’t forget to ask for the discounts as we offer special discounts for certain services.

Do you charge extra for pickup and delivery services?

No, there are no extra charges for pickup and delivery services. Customer’s convenience is our top priority and we provide free pickup & delivery service.

Are the cleaning products and agents used safe for my family?

We make use of only organic, bio degradable cleaning agents and environmental friendly products to ensure health and safety of your family.

Why should I opt for professional cleaning when I can clean the carpets at home myself?

Many people these days try to clean their carpets at home themselves by using light weight portable home steaming machines. But these machines cannot effectively deep wash the carpet as their heating system is not powerful. Even powerful vacuums cannot ensure that the carpet has been dried completely and is safe and is not susceptible to mold and mildew.

It is highly recommended to get your carpets professionally cleaned at least once in every 6 months. Such companies have experts, proper equipments and standardized products which follow certain particular process according to the material of the carpet and extent of the cleaning required. They make sure that every step of the treatment is followed effectively to clean and restore the carpet’s original look and shine.

 

What Our Customers Say

“We are greatly thankful to the New York Oriental Rug Cleaning Company for the services they had provided to us. They were very quick to respond and very friendly too. They cleaned our carpet so well that when my husband came home in the evening he jumped with joy and applauded me for the work. My carpet was very old but now has begun to give the glow as if it is new. Even all the tough stains have also been removed. I can never forget the day when the team from the company visited my home and professionally performed the whole task. I will sure recommend their services among my friends and neighbors”
I would like to congratulate NY carpet cleaning services for their marvelous performance in New York City. I am not the only one who acknowledges their service. The team impressed me with their latest gadgets to clean the upholstery of the house. It is a very economical solution for an individual. My best wishes for carpet cleaning service of New York.
“We are very satisfied with the New York Oriental Rug Cleaning Company services. Their technicians have cleaned our upholstery very well. Our sofa set had got terrible stains and despite of trying hard we were not able to remove the same. Then one of our friends recommended me NY Oriental Rug Cleaning Company. At one call only, technicians reached our place and cleaned whole furniture in the way that it is looking new now. And the cost of the same is also very affordable”
“One day when I reached home little late after a hard day work, I found my beautiful carpet full of stains as my kids had dropped cold drink on it. I was feeling very tired but what to do I had to clean it else carpet would get spoilt. I picked up the cloth and tried to clean them but of no avail as the stains had dried up and they were tough to clean. If I had tried to scrub more, it would have spoiled the carpet. I felt disappointed. Next morning I asked my friend, she recommended New York Oriental Rug Cleaning Company. I called them and one of the technicians arrived and surprisingly he removed all the stains and cleaned it skillfully without spoiling it and it is now giving a shiny look”
“Since the time, I have started using the services of New York Oriental Rug Cleaning Company, the furniture, upholstery, and carpet of my apartment remains neat and clean and we never see any dust or any foreign particle on them. Technicians of the company are so quick and do the work so well that not even small stain remains on any of my upholstery items. The best part is they do the cleaning with the natural products that restores health as well. We are pleased by their work and recommend their services to others too”
“We are greatly satisfied with the work of New York Oriental Rug Cleaning Company. We appreciate their endeavor and hard work they put into the cleaning services. They are greatly recommended and we are thankful to their help, and assistance they have given us in cleaning our rugs which were so dirty. Keep it up!”